This document explains how Elixaverta handles personal information for residents and visitors in Hong Kong. We prioritize clarity and follow the Personal Data (Privacy) Ordinance (PDPO) to ensure your data is handled with integrity.
When you visit our website to browse or purchase dresses, we collect specific details to complete your order. This includes your name, shipping address, and email address. We also gather functional data like your IP address and browser type through cookies.
This helps us understand how visitors move through our site so we can provide a smooth shopping experience. We only collect what is necessary to fulfill our service to you as a customer.
We work with partners like Google to show relevant content to people who might enjoy our collections. These third-party vendors use cookies to serve ads based on your previous visits to our website. We do not share your name or contact details with these advertising platforms for their own independent use.
If you prefer not to see personalized ads, you can adjust your settings by visiting the Google Ads Preferences page or by managing cookie settings in your own web browser.
Security is a fundamental part of our operations. We use standard encryption methods to protect your details during transmission. Access to personal data is strictly limited to employees who need that information to process your orders or provide support.
We maintain physical and electronic safeguards to prevent unauthorized access or disclosure. While no system is completely immune to risks, we follow industry-standard practices to keep your information secure and private.
If you have questions about your data or wish to request access to the information we hold, please reach out to us. We are committed to responding to all inquiries promptly in accordance with Hong Kong legal requirements. You can reach our support team at:
Email: support@elixaverta.com
Operational Hours: Monday through Friday, 10:00 AM to 6:00 PM (HKT)
As a business operating in Hong Kong, we respect the local legal framework. The PDPO sets out principles for how personal data should be collected and used. We ensure that our data processing activities align with these principles, providing you with the right to know how your information is stored and the ability to correct any inaccuracies.
Occasionally, we update our practices to reflect changes in our services or legal obligations. When we make updates, we change the text on this page. We encourage you to check this section periodically to stay informed about how we protect your privacy. Your continued use of our website signifies your acceptance of these terms.
We do not sell or trade your personal information to outside parties. We only share data with trusted service providers who assist us in operating our website, such as delivery companies that ship your dresses. These parties agree to keep your information confidential and use it only for the specific tasks we assign to them. This ensures your data remains protected throughout the entire fulfillment process.